January 5, 2003
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Verizon is the Corporate Tool of Satan
All I wanted to do was install a wireless router and network my laptop with my PC. Verizon promised me that the self-installation process would be easy. How could I be so gullible?
The package from Verizon arrived on Friday. Unfortunately, they did not send me the wireless network PC card for my laptop. This, of course, defeated the purpose of ordering the wireless router in the first place, but I digress. I tried to install the router and received an error message. So I called Verizon.
Tech “Help” Guy Number 1
He was nice, but clueless. When I told him about the error message, he told me I hadn’t done anything wrong, but Verizon DSL was down in my area. When I got off the phone, I discovered DSL was not down. So I called back.
Tech “Help” Guy Number 2
He wouldn’t even talk to me! He insisted that Verizon doesn’t offer tech support for home networking and I’d have to call Linksys (the manufacturer of the router). I pointed out that Verizon sent me the equipment. In addition, the included “easy installation” poster said, “If you have any problems with installation, please call Verizon.” I guess they were just kidding.
Tech “Help” Guy Number 3
He was the worst. If I had to psychoanalzye him, I’d say that he is accustomed to knowing all the answers, but when confronted with a computer problem he cannot solve, he masks his own ignorance with a condescending attitude and shocking rudeness. Two examples:
He tried to convince me that I am not a Verizon DSL customer.
Me: Yes, I am.
Guy: Are you sure?
Me: I have been for two years.
Guy: I don’t think so. When was the last time you used our DSL service?
Me: I’m online right NOW.
Guy: *pause* Let me put you on hold for two minutes.
TWENTY minutes later, he came back and said that the router was not compatible with my internal modem.
Me: But my modem is not internal.
Guy: Yes it is.
Me: No, it’s not.
Guy: Describe it to me.
Me: Are you kidding me?! *frustrated sigh* It is about 7 by 4 inches with a plastic cover and it is OUTSIDE of my computer. It is an external modem.
Guy: *pause* The router is not compatible with those modems.
Me: But Verizon sent me this modem.
Guy: No, they didn’t.
Me: Yes, they did! Why would I make that up?
Guy: I don’t know. The router is not compatible with internal modems.
*bangs head on now-useless wireless router*
I managed (finally) to properly install the router with the assistance of a Linksys tech support person. Unfortunately, this was only after I had been on hold for an hour. But my call was important to them. They thanked me for my patience and assured me that the next available service representative would assist me in the order in which my call was received.
Total amount of my life wasted on the phone while holding, talking to Linksys, or chewing out rude Verizon employees: 5 hours and 17 minutes.
Now I just need to get Verizon to send me the wireless PC card for my laptop. Then I’ll be able to blog from anywhere in my apartment. Just think: next week’s blog might be written while I’m on the toilet!
Funny Stuff I Read on Xanga Last Week
(taken totally out of context)
“Now if I can just figure out who this bra belongs to, maybe I can avoid an awkward Jan. 2.” – cowboybone
“I need to build a bevy of beauties looking for a strictly physical relationship, with absolutely no emotional attachment. Dinner will be provided, but please… bring your own toothbrush. Sleeping over is optional, not a requirement. T-shirts will be awarded for level of freakiness available. Thank you” - ReverendDel
“boy do i hate having to share the planet with other people.” – rache
“If Jesus were alive today, he’d be more than 2000 years old and probably not very energetic, but I like to think that he’d be getting into the xmas swing of things and looking forward to getting lots of presents on his birthday. Which, come to think of it, must be a bit of a bummer for him; having his birthday on Christmas Day and all.” -Bobsleftnut
“Hey, I just noticed, when I take off my shoes, it smells like movie theater popcorn.” – vengeful_grape
“I hope you all have a shitty New Years.” – Beek
“And guess what guys? See, when you kiss ass like I do (telling your boss that you’re going to take his son’s cherry if he keeps talking about your parents having sex), show responsibility and loyalty like I do (constantly checking my comments from my blog at Xanga), you get what… A RAISE! I am so good – I totally know how to play that guilt card. And Milton Bradley’s SORRY.” – cerveza
“Kim: ‘I’m really not that anal retentive. Control freak perhaps…but come on!’ Carrie: ‘Kim, you segregate skittles before eating them.’” – Coriander
“I’ve been trying to come up with some New Year’s resolutions, but my dark side keeps intervening. So far, I had resolved to crush all who opposed me, until someone pointed out that resolutions were for personal improvement, rather than personal satisfaction. Sigh. People really can suck all the fun out of anything.” – Jeromycraig
“I have a hole in my pants right over where my left testicle would be.” - studiorat
Comments (122)
Hehe, thanks for the mention! I’m starting a tech support job tomorrow. I think I’ll be nice clueless guy. Hopefully after a while I can be not so clueless
next time just call (or e-mail or text message) the raVeneyes tech support line. I’m the jadded technician who’s about a millimeter from going postal, but at least your wireless router would be connected and have you up and running on the internet by the end of the call
I worked as a temp for an ISP once, some of the funniest phone calls in my life!!!
… I guess its not always the customers who are the clueless ones.
It concerns me that the hole in studiorats trousers is “where my left testicle would be” … would be but what? where did it go?
Hmm… those tech guys at Verizon sound like they could be a cohorts with the customer service people I talk to on a monthly basis at Cingular. Cingular… is the spawn of Satan. at least that’s what they’re leading me to believe.
funny out-of-context comments there =P
I’m with deevaa on the testicle thing. I read his post carefully but he did not explain what the heck he meant by that. Hhmmmm.
Damn the man, not only do you memorize entire conversations you have with help desk jerks but you also memorize xanga people comments…
That is very neat and very scary all at the same time!
Just thought you might be interested?
Sail on… sail on!!!!
i just have to say.. i loveee the xanga ahaha
oh yeh.. n the version people are total assholes lol.. n i really dont mean to laugh cause of the hassle u had with them but it was funny.. i cant last even 5 minz on hold for version..
i had an eerily similar exchange when I tried to install a router.
and, incidentally, I think you are my new hero. I know you feel vindicated now that some chick you don’t know told you that, right?
ive jus spent a substantial amount of my time surfing through your xanga.. nd im fiNaLLY going to comment x] i think you write such humorous entries :] .. guess im bad with words today.. oh well. nd like my frend mz_succulent.. i love ur xanga too
Verizon people….you can never trust a salesperson!! Did they have that funky music when they put you on hold? Like the elevator music in hotels? That stuff always creeps me out >.<
If I knew how to spell right, I’d probably put something incredibly witty and smart at the same time up. I can’t spell. Oh the disadvantages of falling asleep in class….
hah….stupid software/hardware/isp’s! they all suck major ass!
Ugh, I *hate* calling tech support.
Ah Verizon, the spawn of Satan himself. *shakes head* Hope you get it all fixed soon so you can do some toilet blogging. Hehe
all the verizon tech people are dumb and clueless… i spent a half hour on hold and then an hour talking to some guy with a bad accent just so he could tell me to restart my computer with nothing else.. bah
Why am I picturing this on the evening news?:
“An unidentified woman, known only as “The Goddess”, stormed the corporate headquarters of Verizon Wireless earlier today. Eyewitnesses allege that the perpetrator stormed the tech support cubicles, shotgun in hand. Blasting a victim, known so far only as “Help Guy Number 3″, in the chest with a sawed-off Mossberg, she exited the building while exclaiming, “Can you hear me now? Good!”
“Film at 11:00.”
don’t feel too bad….i have had great mega-battles with Verizon over similar situations….there is no need to be polite, i have said things to some of those guys that i would never even consider speaking to a normal human being…
and i still cannot fathom why a company like Verizon lacks tech support (for their own damn products) and consistantly refuses to admit to their mistakes….
bastards….heh heh…
Tell those techie guys tht you’re only wearing a towel and they will take good care of you.
hahaha, i can envision LandLubber’s idea of the news film. i hate that my family expects me to know how to deal with any and all technical things. i am not a technician, so i don’t know how to make the dvd player work with a tv that is incompatible! and i’ve dealt with really stupid tech support people, ugh.
I agree that your memorization skills are both impressive and a bit creepy. And Landlubber’s film is running through my head . . . I had a similar experience accessing my Voicemail for my new cell. I was told I couldn’t because I was “roaming” – I was in my freakin’ house!!! I told the tech that, she’s like “no you’re not”. Whatever, people are idiots.
you know what’s even more fun? hearing about the calls that a lot of the tech people get. that’s why a lot of them act the way they do.. (not that i’m deeming anything less than a conspiracy against you personally!) I guess there are royal idiots on both sides of the phone lines, and people mistake which people are idiots and which aren’t.. sounds like you had a royal one, or perhaps all three were actually one person with different personalities just f**king w/ you…
Or perhaps you were abducted by aliens in that time span, and Verizon is their cover story…
…It’s a conspiracy I say.
..and now, I put my wacky *non drunk I sware* self to bed…
Why do my testicles make women laugh?
-tR
Hmm maybe Verizon is what became of the Aliens from area 51????
wow.. i’m so glad i read this b’kuz i was thinking of switching from rr to dsl kuz rr has the most annoying tech support group of ppl i kno! grr.. it’s so frustrating sumtymz. n my rentz dont exactly understand english very well, so i’m the one that does all the calling. but dont worry, i feel your pain. once, my laptop crashed and so i called up the comp company n it was so stupid b’kuz i waited n waited n i kept getting TRANSFERRED! from here to there to there then bak to where i started! i finally got where i wanted to be, and i find out i have to pay $30+ for ONE DISC! geez! one disc that was SUPPOSED to be included along with my comp, but NO they forgot the damn thing! wow, i’m leaving a reallie long comment. ok, i’m sorrie. i’ll shut up now.
I think those Verizon techs moonlight at Gateway, because I’m pretty sure I talked to those same assholes during the TWO AND A HALF WEEKS it took to get my computer working again.
“Are you sure you’re not holding the key down?”
“No, I’m not sure, perhaps my breast is resting on the keyboard without my knowing it.” Argh!
But on a happier note
I love journal quotes…I always find great blogs to add to my SIR.
Customer service certainly isn’t what it should be…by anyone…the only company I can name that has good customer service is Nordstrom. And god knows I sure can’t afford to shop there.
Isn’t it horrible when you’re better informed than the tech people?! I wouldn’t know personally (I’m very clueless LOL) but my hubby shares your experience. Those quotes from Xanga are very funny.
where’s the “company computer guy” from SNL if you know what i mean? stupid Comcast Cable modem people suck too. took them like a total of combined 8 hours to figure out that the reason why we couldn’t get online on two computers was because we had a hub and 1 IP address. i still don’t understand the whole thing, since we used to split one connection like 42 ways in NY. oh well.
Could it be that you were using a wireless phone with an internal microphone? LOL… I’m a tech support person, and I get the strangest people calling and I can understand how you must have felt.
See, this is why its good to have your very own pet geek at home!
Ugh, our service provider here is Rogers and they are just as bad. If you’re lucky enough to get past the automated voice system and talk to an actual voice….you’re put on hold for 1/2 hour and then sent to four other people who put you on hold for just as long. Then, when you explain your question, they can’t give you an answer. I dont even bother calling for help anymore, I figure that I can become a jack (jill?)-of-all-trades.
toilet blogging = tyla laughing
and tech support people do suck this i know… * nodding head *
can you picture the same tech guy doing phone sex for lonely women? i wonder how that would go…
ouch!
I’m so impatient with certain things and it would drive me nuts to have to be on hold longer than five minutes. I give you credit! I guess if it were something really important to me, I’d wait.
That last guy would have driven me nuts, telling me I didn’t do this and that I wasn’t that. I’m quite impressed you kept your cool.
Can’t wait for that toilet blog, though I’d be afraid I’d dump my comp in the toilet.
tehehehhe.!!!
I’m not sure who has the worst tech support: the ones you described or public utilities. Thank God they haven’t been combined and we would all have to deal with the gas company who also provides DSL. I’d move to a cave.
i can’t stand talking to any tech support people except for the ones at my cell phone company’s support line. now if only they knew how to troubleshoot miscellaneous computer hardware..
“routers can always be dubbed as paperweight…” was what I was thinking before I finished reading your post. Even though in the end it worked, it was funny so I’m posting it anyway! You can’t take that away from me! *POOF*
As a Linksys employee I would just like to assure you that you are a valued customer and your call IS important to us, its so important that we want you to stay on as long as possible so we may extract any and all information from your computer about you so we can hunt you down, *ahem* I mean assist you in every way possible! Have a wonderful day (oh! please rate my service from 1 to 5) Thank you!
Your call number is #125346A21
Hey, in defense of many tech support people out there (because I DO believe there are twirps out there.. I work with a major one), we do have to put up with some big time assholes and liars out there throughout our work history in this industry.
However you got the doozies. Telling you that you don’t have an account or the right modem? That’s assenine. Although I will say that phone companies -in general- have horrible tech support and never know which part of their ass is up.
ALL telecommunications companies are the Corporate Tools of Satan.
I should know…I used to work for one…although it wasn’t Verizon so you don’t have to hate me, heh…
–End of Line–
Hee Hee…Landlubber’s comment made me giggle. And YOU make my day with your posts! This entry reminds me of the time my Motorola Surfboard was ‘supposedly’ not working. The tech guy came out to the house to find two half-drunk-on-irish-cream-coffee-in-the-middle-of-the-afternoon blondes, giggling about ‘The CABLE guy!’ and scenerios we’d seen in 80′s era porn flicks. We ended up flustering the poor man so completely that he left without actually ‘fixing’ the problem (although he insisted he had)…and had to return to deal with my far more serious and impatient husband the next day. (Ended up being a loose connection outside…)
Hahaha..yea i hate those computer techies…I had a problem with my Comcast Cable Modem…I must have went through 9 or 10 techies b4 they told me that it was going to be on becuase they were changing their server or sumthing…now i have no more problems…haha and boy do i hate those know it all techies…one of them threatened me to disconnect me bc I was getting an attitude with him….
Did you not tell the Verizon dolts that you are The Goddess and that you’d put a pox on their dwellings if they didn’t help you? #3 was my fave. LOL.
I’ve decided that help desk people everywhere are the spawn of the devil. Remember my AO-Hell weeks of DSL hell???
it’s times like that when you just wanna reach out and smack someone
Just imagine — you get to be done with those Verizon idiots, but they have to be themselves FOREVER!! Ugh! Great post!! ~Zippy
Tech people are weenies. They are horrible people to get help from.
I used to do “quote of the day” from my Xanga readings. Maybe I should start that again. It was terribly funny.
Take care!
Nice and funny blog. Well, all I can say is wish you the best of luck getting that card.
People on Xanga are so random. I really like your site, it’s entertaining with your funny entries and random revelations. Keep up the humor.
ciao
melissa–
You really have all your ducks in a row! What’s that like?
…another on the long list of people who hate Verizon. I tell myself I’m not going DSL because my slow dial-up is less attractive to crackers, but there are so many other reasons, too….
Damned verizon. the audacity of #3 AMAZES ME. You should’ve said “Phuk you , i’m not an idiot, can you hear me now” heh.
The Verizon people used to be bi-testicular too, until they pissed off the Goddess.
Thanks for the mention, by the way. I think your site is exceptionally well-written and funny, and am proud to be quoted by you. I hate Old Navy too.
excellant xanga quotes you have chosen!
thats just mean mom….really…im sure the devil wants nothing too do with verizon….hes not that big of a douche bag… at some point he had to draw the line between being the purest form of evil….or using a business that is failing worse then a canadian snowboarders drug test….anyways keep up the good work mom…peace
you can never trust verizon… or any other company for that matter! lovely xanga =)
*sighs for you* I HATE that kind of stuff.
Verizon is evil. I feel your pain – I hate sitting on hold arguing with the ignorant. Of course, I’m mean enough to fire off a bevy of letters to their Customer Service department, listing each technician by name. (I do send notes of praise too…so the negative and positive karma balance out.)
That skittles quote is one of my faves from the year as well.
Hehehe…. can’t type… too much …giggles…. falling.. off. .. chair…. must prop.. many props…
i don’t know who you are, but i saw an ad and i clicked on it, and here i am. i think you have the funniest xanga EVER. props to you.
Oh – I can feel your pain with the tech support thing – good luck!
oh hey, YOU’RE the common denominator! I was wondering where all these new subs to my Xanga were coming from!
Thank God there’s no Verizon in Canada. I think they’re basically good for sponsoring the halftime shows for NBA games on NBC and not much else, judging by your blog.
“The Lakers are getting pummeled, Help Guy #3.”
“No, they’re not.”
“They’re not getting pummeled?”
“They’re not the Lakers.”
I have to admit that whenever I am not feeling so well, all I have to do is read your blog and I will smile. Thank you.
Oh, and linksys tech support is the best… they a really do help, even if it is not their product. They get A+++ in my book.
Happy New Year
you really do read other bloggs!
~!~PrOpZ~!~
lmao, your entries crack me up.
Ugh, techies. The underbelly of the computer department! Yay, blogs on the toilet for everyone!
Hey!!! you’re kinda cute
As for verison expect that…for obvious reasons…now the popcorn feet and testicle hole thing …ahaa! thats some funny shit
Very nice site…Kudos!
LOL!!!
I totally agree with your view on Verizon.
Why do you think I convinced our whole family to switch to AT&T? Cheaper AND nicer!
i’m having a similar experience with aol-time warner!! i’ve been trying to set up a wireless pc card on my laptop since this summer, and it still hasn’t worked out for me!
I guess this is ‘Welcome to my World’ day here in Xanga. I’m having parallel problems except with MSN. They don’t believe that I have their service and therefore refuse to cancel the other account that THEY created(this stop charging me double every month)and if I don’t have service with them they, therefore, don’t have to refund my money that they have owed me since Oct. Makes sense to me…NOT.
LOL! There sure are weird people around here…
incompetent tech support people must be universal.
i’m sure they’re just clones being churned out in this big factory in the fiery pits of hell (i’m thinking the clone factory from Star Wars 2) and trained to chant phrases like “I’m sorry, that is not my department. Let me put you through to my supervisor..*boop*”
btw, thanks for reading and propping my blog. it’s always a pleasant surprise to know you actually do read other people’s blogs.
networking can be a pain in the ass.. sux that you had to wait so long though
OMG! The Props are ALIIIIIVE!
“i guess they were jest kidding” – you
oh my gosh…almost died from laughter.
I like the funny list
wow, you too? the guy i’m moving in with has been fighting verizon/covad/speakeasy for weeks now. they completely fucked his dsl line through shitty routing, he’s had no service and no one can seem to fix it (“we don’t have the authority, you need to call X company”). he’s currently filing fcc and bbb complaints against all three. BAD BUSINESS, FOLKS!
*L*. Very cute comments, and you gotta love tech support. The last time I called I got a woman I had to seduce before she would help me.
Utter madness.
~Jason
Just reading your title to this blog made me lol!
Reminds me of a Dilbert cartoon…
wow.. too many comments to wade through.. but that was funny
Verizon sucks! A few weeks ago, one of my coworkers was trying to talk to them about a cell phone problem, and the lady she was talking to was just a real bitch about the whole thing. Down with Verizon! lol
Hahaha…..people are so funny. If you think Verizon is bad, try AOL. Ugh…
yep, verizons complete hell, know how ya feel
Hey! Nope, you do not have to speak the native language of the country you teach. But you have the option to take classes if you wish to learn and they’ll pay for it.
phew. that took me a while to scroll down…
so long i forgot what i was going to say.
i’ll be back when i remember.
Lordie they sound like numbskulls!! Please, I’m begging you ~ don’t blog from the toilet. Hygiene issues aside, I’m worried about your laptop’s shelf life!
Wait.. I thought Microsoft was the Corporate Tool of Satan? Maybe they bought Verizon?
Loved the conversation! I HATE people like the 3rd one.. Actually I would have nipped it in the bud.. “Can I have your name?.. Great… Now.. let me talk to your supervisor.” ASSHOLES!
Glad you got it workin.. yay for bathroom blogs!
Gotta love tech support. Actually, “tech support” might be the biggest oxymoron of the 21st century!
Your Verizon story is TOO funny! Thanks for sharing
Hi from a stranger just passing thru. Props for a beautiful site! I created mine a few months back in an effort to figure out how to put a site up for my nephew – and just recently (past few days) began giving my xanga a look – but after surfing for the past hour – I realize that I’m lacking in the skill and coding most of you are. I feel … sniffle – naked lol.
I nearly fell off my chair laughing about your story of you and tech support! Been there, done that, went back an did it again (for years now). I finally decided that the best tech support in the world is me, myself and I – regardless of the extra time it might take – bc atleast there’s no musak on hold, no foreign accents and no “are you sure” lol. Glad you worked it out!
BrooklynHeart
Just a Hi! I’m gonna snoop around a bit.
You’re fun
!
About 2 years ago I made up a list of things I’d like to say to some of the people that call me trying to sell toner cartridges. Things I’d probably get fired for saying… Perhaps the Verizon help crew doesn’t care if they get fired. It’s all good, you can feel better knowing they’re all probably going to hell
(Thanks for stopping by)
my internet cable provider, Shaw, had me on hold once for an hour, waiting, and waiting….when I finally got a live voice, I said..oops can you hold for a moment? then put them on hold for 20mins..figured they’d hang up, but they didn’t.
yup, I keep checking for a plummer’s crack too..lol
I decided long ago that pressing random keys and taking things apart and putting them back together with day old pizza substituted for anything including the letter “r” was often more productive than calling tech support… the last time I called them was to find out a particular command on Gateway’s Boot CD (I had a little problem and re-partitioned my hard drive for windows 2000, then tried to put Win98 back on… I couldn’t access DOS to format, and Win 2000 has no uninstall feature; I had to “write zeros to the hard drive”). Next time you have a problem with it, drop me a line, I’m good with all purpose problem solving dealing with things I’ve never seen
. I’m fairly proud to have made that list of funny stuff from the last week, though, no one else who had read that seemed to enjoy it…
oh my god how do u get so many comments???????
Too funny, but I think Verizon is a distant cousin of AOL. They like me alot, especially while Leanne Rimes told me quite a few times, I was a vaulable customer. But hey, She sang to me, so I beat you out. The only thing is, that she only knows one song, and sings it continuously. Silly Leanne Rimes. Annoying AOL.
My god. Had I gotten your call and treated you like that, I would have been FIRED. Luckily, I don’t work for Verizon, but for CGI. Apparently Verizon hires idiots and assholes to populate their helpdesk.
ur props go bongy bongy…weeee!!
i have something to add to the commcerial list thingie… those herbal ensessnce commericals.. those girls having orgasums while shampooing thier hair?
not nessesary
not good for lil 12 year old boys tryin to discover them selves
ITS JUST NOT RIGHT?!
prop me back =D
**brilliant** loved this! Thanks for stopping by as well… have a great day
Awww!!! Just missed being #100!
Thanks for the heads up on Verizon. I’d rank Sprint PCS right up there as well.
*ugh* I hope to make your “quoted” list someday. I shall go back to the witty board.
Wow…you totally captured the essence of the tech “help” via phone. I couldn’t stop laughing…this post was amazing…I found your xanga through my friend…lol i knew he had great taste….this just reaffirms it.
~TranspiciousChiK
[sigh] What IS the use of being the 104th commenter
? But just in case: “tech support” is neither, as I’ve sadly come to realize, and yeah, isn’t one’s call just so important to so many people’s background muzak that it makes you sick. And secondly: hilarious quotes. Perhaps you should start a “Xangahumorzine”? 
I use Compaq but I hate it, so definitely don’t get anything Compaq. My roomie hates Verizon due to some problem with her cell phone. She called them in the middle of the night to curse them out. It was funny at first, but she was so loud I couldn’t go to sleep. Maybe you should call and ask if Satan is there.
I would definitely like to join the crusade to bring down Verzion… they screwed me over this weekend when they *promised* me a phone trade in and then wouldn’t accept it. Can you believe they actually wanted me to pay like $100 for a new phone instead when you can get them for free in most other places?! losers…
dropping by to say hi – see what’s new – yes .. yes.. its the new xangarian that no one knows.. but I’m trying to fix that lol. Anyway – with no new entry I was forced to read the verizon story again and cracked up laughing for the 2nd time – I truly feel your pain! Called my cable company today – (no modem connectivity) – went thru the usual hour of nonsense questions and hold times – then they swore – I’m talking swore that it was not a problem on their end – someone would be out this afternoon. I said okay (in a grumpy tone.. bc lets face it.. I nd connectivity.. it’s like air lol).. and then the phone rang.. it was cable.. they couldn’t make it until Thursday (2 days from now) – so I said ok (grumpy of course) – sat here steaming for the following hour.. and then POOF..modem’s working. I’m a techy of sorts, I checked the router, the modem, the PC, the connections – restarted and rebooted everything – even checked software issues – it was definitely on their end and I’d like to thank them very much for the hours of heartburn they caused me for no reason lol. Love your story! YAY I’m not alone
)
*peeking in* No update. Are you trapped under a large heavy desk? Need help?
Yes….Verizon IS the devil!
Props to you for chewing out their minions!
Thanks for subbing!
Wow, so many people read your site…. Amazing.
Well I think most guys don’t think girls know anything about computers – the grand generalisation. Whereas if you were a guy receiving this call, they would assume you know how to turn on your pc. LOL
It’s amazing how poorly you get treated as a customer when maintenance or service is required after you’ve bought a product.
LMAO! I read this from someone’s diary a long time ago… “Technical Support is neither technical NOR supportive”. So very, very true.
very cool xanga…PrOpZ!
Luv it – mind you it tends to be any support personnel that are the spawn of Satan. I’ve got this theory – because they are not actually looking at you – face to face – they have an advantage. You need their help, and they know it – and don’t give a monkeys. However – if you were in the same room things would be different.
How frustrating!!!
haha
wow-116 comments! You must be Queen. Verizon’s gonna pay, that’s for sure. I’ve had my own trouble with them, lol. Sprint PCS wireless takes the cake tho. Bills at random, disconnects at random, then nice people who spend 1 1/2 hrs. to straighten things out. Next person in line f’s you all over again. Get # to call because they put you (unmerited) on a precarious customer list. # is a recording saying to blame your bank, get them to send letter b4 they straighten anything out. But ifriends is the worst, they are not dim or overworked they are blatently very very untrustworthy, lol. Thanks for signing on with me. I’ll try to make it interesting. Peace
*Nick Burns theme song from SNL starts up in head*
…lalala….he’ll fix your computer, and then he’s gonna make fun of you!
*wonders if this will be acknowledged, being so far down on the list.*
:-
Oh well, wanna know the solution? One word:
Macintosh.
Hey I work for a company that has a call center —- imagine what kind of person takes that job in the first place, then put a headset mike on them and cram them into a small room with no windows for 8 hours straight = instant cabin fever of the brain. It’s a wonder I ever get a nice service rep on the phone.
G-
Ones missery is anothers..errr laugh? well u talking to the tech guy made me smile
sUp jUz dRopIng bY =P wUdDup??
hOlla BaK
(WuN)